I contract with Carolina air and after having a slight issue weeks after inspection of my HVAC system, I emailed the company with my concern. Mr. Tuckwiller, the president and owner called me almost immediately, understood my concern , and treated me with the utmost respect and courtesy resolving my concern on the spot. In addition, I am very pleased with his professional staff and techs. First class company. Thank you.
Technician Freddie Alston serviced our HVAC system today. On time and excellent service.
Carolina Air is an outstanding organization. They are always on time, courteous and efficient. The price is reasonable too. My tech today was Tyrick Jackson. Excellent service!
Carolina Air also goes the extra mile. A few years ago the air conditioning unit went in July down at my brother’s house. He suffered from diabetes.The manager worked overtime to expedite delivery of a new unit. Been a big fan ever since then.
Very professional and upfront. excellent service Tim was great. Thank you.
I have been a customer for over 20 years and they have always done a fantastic job.
Wonderful service!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: HVAC system maintenance
We have ALWAYS been impressed with the service and the service personnel such as Jace!!
Carolina Air is top notch. Their professionalism and expertise make having an HVAC worry free. I have a service plan with them and they stand by the perks the service plan. Tim and Bruce are excellent and provide me with the best customer service possible. They are always on time and fix the problem every time. It’s nice having a local company that always does you right!
On -time professional tech – Scott was very informative in helping me understand our system and spent the time to go over the diagnostics. Complete maintenance service that wasn’t rushed.
Jace performed our semi-annual check in a most professional manner, was helpful with our questions and also was very personable.
I have had a maintenance service plan with Carolina Air since I first purchased my home in 2008. I’m convinced that my unit has only lasted as long as it has due to their diligent maintenance and care. Over the years, there have been little things that have malfunctioned with the unit, and they have always been very expedient in helping to fix it. Their technicians are always on time, incredibly helpful, and extremely professional. I wouldn’t trust my heating and air needs with anyone else. 10/10 would recommend to ANYONE!
Heading south from New England, our ecobee smart thermostat alerted us to a problem with our heat pump at our SC home. An immediate call to Carolina Air and we were assured that a tech would be out that afternoon to address the problem. When we arrived the next day, the issue was corrected and the system was working fine when we arrived home. Fast, efficient and professional service from Carolina Air. Highly recommend them
Best HVAC service in Beaufort county.
Excellent service as always. Prompt, efficient and reliable! Freddie the technician was the best!!
Tim was exceptionally good – did a great job.
Carolina Air gives me peace of mind! And their technicians are always very competent and explain everything.
Carolina Air has been our trusted resource for more than fifteen years. Our recent emergency was handled quickly and capably and with great kindness and spirit by Mike the technician who came in smiling and left us warm and happy!
Prompt, reliable, professional. I’ve tried them all and Carolina Air is the best! Been using them for many years at this point.
Technician Kyler Mixon replaced the insulation on our return air plenum box. Excellent job!
We have been customers for years.Keep up the Great Work 👍 Thank you again to Carrie and Tim, We’re so Blessed having them taking care our HAVC system. Love being able to adjust the Temp remotely.
Carolina Air installed our HVAC units and ductwork and do a great job every year with providing yearly Preventative Maintenance to keep them running efficiently.
Came right out when we called. Excellent service.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, Cleaning, A/C system repair, Installation
We are second home owners in remote location. Have been using Carolina Air for many years. They provide great service on a regular basis and during emergencies (i.e. post-hurricane repairs). They work well with our property manager and with us when we are in residence.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: HVAC system maintenance
All aspects of this 6-month service professional, perfect!
Services: HVAC system maintenance, Cleaning
Super job. Tyrick Jackson was on time, technically competent, honest, and courteous. My annual maintenance package is money well spent.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Services: HVAC system maintenance, A/C system maintenance, Cleaning
Carolina Air continues to be the best HVAC company in Beaufort. Service tech Freddie does a great job keeping our residential unit working at its best.
Services: HVAC system repair, HVAC system maintenance
Very Professional, I will use them again and would recommend their services to anyone.
Positive:Professionalism, Punctuality, Quality, Responsiveness
Service: HVAC system maintenance
Jace even changed some filters that I cannot reach… Outstanding job..
Service: HVAC system maintenance, A/C system maintenance
The service person, Jace, was polite and conscientious. He came over for an initial system check. He was very thorough, explained what he was doing; called for advice when he encountered an unusual situation and spent considerable time in the heat making sure he did all he could.
Positive: Professionalism, Quality, Responsiveness, Value
Service: A/C system maintenanceI have been using this company for over 3 years. The technician are knowledgeable and very polite. This company gives quality customer service and quality work.
Positive: Professionalism, Punctuality, Quality, Value
Service: A/C system maintenanceThe tech from Carolina Air was professional, courteous and knowledgeable. I highly recommend these local folks to care for your HVAC system.
A great company! Knowledgeable, professional, friendly, on time and dependable. We had a blade and motor malfunction on a cool Sunday morning, so we called and left a message requesting help. Later that morning, we received a return call and the super friendly technician, Travis, fixed our issue. We have since signed up for their full service which provides maintenance checks, discounts on parts, and no extra fees if they have to come out (again) on a weekend. Highly recommend Carolina Air, Y’All!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Jace was outstanding!
Service: A/C system maintenance
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I’ve used Carolina Air for a few years now and have always found them to be honest, professional, and easy to work with. I’ve had units serviced and replaced and been very happy with the results. The techs are great and know what they are doing. Keep up the good work Carolina Air!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Have used Carolina Air for years… always excellent service and great techs!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Services: Installation, Cleaning, HVAC duct & vent cleaning, Heating system repair, A/C system repairOne of the best firms I have ever done business with. Professional, thorough, affordable. Servicemen couldn’t be nicer or more efficient. A+ on everything.
Positive: Professionalism, Punctuality, Quality, Responsiveness
Service: Heating system maintenance, Cleaning, A/C system maintenanceTim did a great job and I’m completely satisified with Carolina Air!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: Heating system installation, HVAC system maintenance, Cleaning, HVAC system repair, A/C system maintenanceVery pleasant experience! Thanks Jennifer and John. Bruce was awesome!!!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Service: HVAC system maintenanceNo complaints here……FIRST CLASS SERVICE!!
Positive: Professionalism, Quality
Service: HVAC system maintenance, A/C filter replacementExcellent service with very professional staff. Very pleased and recommend without reservations
Positive: Professionalism, Punctuality, Quality, Value
Service: HVAC system maintenanceTechnician Scott Palokat did an excellent and very thorough job of servicing our HVAC system.
Positive: Professionalism, Punctuality, Responsiveness
Service: HVAC system maintenanceOur technician was very thorough.
Positive: Professionalism, Punctuality
Service: A/C system maintenanceExcellent service by none other than Freddie. He is thorough and very polite.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have been a customer for over 20 years and they have always done a fantastic job.
Positive: Professionalism, Quality
Service: HVAC system maintenanceBobby V did a great job today.
They were very responsive and fixed my problem. It didn’t take very long to get an initial appointment and I was so impressed with them that I have a service contract with them.
Great experience. Would recommend them highly. It was the first time using them and I had vacation renters coming that evening and it was during the SC heat wave and no one was available anywhere. They went out of their way to get there that afternoon and fix everything before my renters arrived…A great company.
I had a very complex issue with my HVAC in a new home I purchased. Carolina Air did more than expected. They worked with me to identify the real issues and then were creative and insightful in helping to resolve the issues and now I have a great AC system on all floors. Thank you.
Biggest heat wave of the year and the AC stopped working. They fixed it ASAP for a rather modest sum of money. Thanks again.
I have been using Carolina Air for years and could not be happier! They put in the new system in my house and I am on an annual service contract. They are efficient, thorough and very helpful in making sure I understand what is happening. All their techs like Jace, who came to service our system today, are incredibly kind, considerate, punctual and do not try to oversell me on things I do not need.
Carolina Air is a great company. We have been a customer for over 30 years. Their work has been consistently good for all that time. Service tech Freddie does a great job and just serviced maintenance contract. He is the best!
Always receive great service from techs and office staff!
We are very happy with the professional services provided by Carolina Air. We accepted their diagnostic review of the shoddy work performed by another HVAC contractor. Their team of friendly, hardworking professionals arrived on the scheduled work date and corrected all of the problems caused by the prior contractor. We now feel comfortable and confident in our new HVAC system, thanks to Carolina Air.
We have been using Carolina Air for over 10 years. Freddie is the best and in addition to being thorough in maintaining our ac, he always remembers my kids and their interests and makes them feel special when he comes twice a year.
One of our thermostats was not on when we returned home. The service tech-Scott was here within an hour after we called. The problem was caused by a power surge. We were up and running in 20 minutes.
We replaced our old unit and had duct work completed. Our experience with Carolina Air started with Bill Steele, Bill gave a variety of options and worked with us throughout the process. He came out to the house twice to go over everything and called me after the install to confirm everything went as planned. The technicians were prompt and completed the install on time. We chose Carolina Air because of their reputation and Bill was the only representative that offered a variety of options to include money saving options for us. We will continue to use Carolina Air and I will recommend them to others and I thank Bill and all of the staff at Carolina Air for taking care of my family with our new system. I purchased the infinity system 4ton 22 seer HVAC and it is by far the most quiet system I have ever heard.
On -time professional tech – Scott was very informative in helping me understand our system and spent the time to go over the diagnostics. Complete maintenance service that wasn’t rushed.
Super job. Bruce Parker is technically competent, responsive, honest, and courteous. Because of him, I have total trust in Carolina Air. My annual maintenance package is money well spent.
I have been customer for about 10 years. Carolina Air installed my AC system and have been taking care of the maintenance. Carolina Air is outstanding company to deal with.
Bruce Parker (AC Specialist) has been taken care of the system maintanance for years. He is professional, knowledgeable, friendly you can trust. It is my pleasure to strongly recommend Carolina Air.
The Carolina Air representative, Matt, took the time to answer all of my questions. He also took the time to explain different options to my questions. He was very efficient, thorough, and polite. I would highly recommend them for your A/C needs.
Showed up on time. The technician (Tim) was VERY thorough and detailed in his explanation of what was wrong, what he did, and what was needed to keep my system running. Excellent and professional job!
Carolina Air has always been extremely responsive when needed and their service people are always efficient and reliable. We have used this company for many years and have been pleased with their service.
I had an issue, they contacted me back and went the extra mile to see that I was happy. Turned lemons into lemonade! I know that no one is perfect and mistakes occur. They corrected the mistake. My review has now moved to 5 stars.
Great company with knowledgeable staff. I have a service agreement with them and they come out quickly any time I have an issue.
Very responsive, both times we had issues with our HVAC they came out very quickly, diagnosed the problem, and fixed it. We appreciate their service for sure.
Very fast, efficient, & friendly service! I have used Carolina Air, Inc for years. They never fail to provide excellent service.
Our AC stopped cooling yesterday and Carolina Air came right out and we were cool again in no time. Thank you for your great service.
I have used Carolina Air for the past six years and have had nothing less than great service.
The tech. that I have been using (Bruce) is excellent. He is prompt, very friendly, knowledgeable, and neat. I would highly recommend Carolina Air and Bruce if you ever need HVAC service. You won’t be disappointed.
The service technician, Freddie Alston, was on time, efficient, friendly, and knowledgeable. I know that I can rely on Carolina Air.
First time we used Carolina Air, I must say we were impressed. Very polite and thorough technician. So glad we chose Carolina Air to be our A/C maintenance company.
The friendly folks at Carolina Air are always knowledgeable, proficient, polite, and on time.
Their work is performed in a most professional manner and they stand behind their quality service and parts 100%
Whether you are in need of a new HVAC unit or some service to get you and your unit ComfyCozy once again, you can trust Carolina Air to deliver on time, every time.
Technician Mr. Jackson was on-time and courteous! Service was part of an agreement that provides two inspections of heating & cooling systems per year (Spring & Fall). Regular maintenance helps keep things running very smoothly. Price is reasonable and service excellent!
Tim was our technician and did a fantastic job on the maintenance part of the visit. He excelled at installing and explaining the new thermostat and ways to help us protect our home from mold. Great company and ask for Tim – he’s the best!
Very happy with my maintenance contract and the excellent, fast service I received on a Sunday evening service call for an outage. Each and every service expert has been most pleasant and a pleasure with which to work. Thanks.
John Troutman, Sr.Showed up exactly when they said they would. No extra charges besides what really needed done. Jace Ray (technician) was very professional and knowledgeable.
I have been customer for about 10 years. Carolina Air installed my AC system and have been taking care of the maintenance. Carolina Air is outstanding company to deal with.
The service technician, Freddie Alston, was on time, efficient, friendly, and knowledgeable. I know that I can rely on Carolina Air.
They are always professional, do a great job and let the owner know how the unit is working. Have used them for many years and would highly recommend them to anyone.
Always great service from Carolina Air … on time, professional, courteous and efficient.
Answered quickly, fixed my AC issue within hours of calling and got the job done fast!
Saria BraskaExcellent service. Very competent and professional and a very detailed report for my records.
Always a great experience!! Highly recommend Carolina Air!
Martie Kay McTeerOn time, thorough, professional.
I have a Maintenance Program with Carolina Air and have had excellent service with the group. I trust them and have a lot of confidence in their expertise, they are very dependable and thorough!
Fast and friendly!
Have been using Carolina Air since we bought our house. Always responsive, knowledgeable and helpful.
Rebecca ClimerThe technicians professionalism & attention to detail. I think we have used almost all of the technical staff & have always been well served.
Chris Malphrus
We have been using Carolina Air for about five years. The staff in office and out in the field have been very professional. On this last visit, David, the technician, was on time, polite, wore his mask and shoes covers each time he came in the house. His explained what work he was going to do before he did it and completed it efficiently. I highly recommend Carolina Air.
Thank you to Carolina Air – it was 92 degrees in our house on Fripp and although one air company came out and told us it would be 5 weeks till they could fix the air by redoing the duct work, Carolina air came out the next day and fixed the fan motor and we are running perfect and 72 degrees! So, duct work and fan motor is two different things and I am so thankful to Carolina Air for all their help and truthfulness!
Carolina Air not only installed our new system – they went over and above to help solve air flow problems caused by some bad work on the homes original system (which was not installed by Carolina). I would highly recommend them.
Gina Brezil SismilichCarolina Air has always been a very professional outfit. Our technician (Connor), is knowledgeable and is extremely thorough. I would recommend them and Connor without hesitation.
Conor did an outstanding job for us, very thorough, he explained everything that he would do and upon completion he went over the results.
Friendliest staff and wonderful service!
Melissa Price HamiltonVery impressed with my technician today! He took the time to explain everything he was doing and why he was doing it. I have always been happy with the service but today’s was the best.
Bruce left a while ago and as usual, he does a great job of taking care of our two units. We discussed the 2nd floor model that will expire from warranty this month and made good plans on how we would handle any problems that occur. Bruce, as he always does after he finishes, informed me of the status of each system. At this time all is good. Bruce is a great asset to Carolina Air.
We have used Carolina Air for two decades now…they are always professional and quick to respond to any system problems. I highly recommend this company.
Caren Serpe Ross
CoosawJack HowisonConor Bickman serviced our air conditioning units yesterday. He was most helpful in both servicing our units, but he went the extra mile to help us understand how to operate the Mitsubishi MiniSplit units. He even forwarded links so we could download the manuals that we misplaced.I don’t have Facebook or Google accounts. I wanted you to know we appreciate the service Carolina Air has provided over the years.
What a great company with a great team of professionals. Always prompt and excel in superb service. Highly recommend!
Gail James AlexanderI have been using Carolina Air since I moved to Beaufort SC. These folks – I have to say – do stand behind their work and will honor the work they have done. They try always to have the same tech since they are familiar with the property. Connor is fantastic – great team!
Nancy Dambrosia
J Allison DuBoseThey do what they say they will do! Always on time!will honor the work they have done. They try always to have the same tech since they are familiar with the property. Connor is fantastic – great team!
Nancy G Chesnutt
Linda Majors Lathrop
